Meet the team.


Elisse Jones

Elisse has worked for over 15 years leading teams in organisations to create and deliver effective digital strategies, based on user research. She is experienced in running research led discoveries and google design sprints to help you to understand your users and their motivations. Enabling you to truly understand the problem you are trying to solve.

Elisse will challenge your thinking and the assumptions they are based on. This approach will help you make the right decisions based on research and data.

Elisse has most recently worked with clients including Government Digital Service (GDS), The Labour Party, Local Government, TfL and Co-op.



Ben Sprung

Ben is a user researcher. He studied a Masters in Digital Experience Design at Hyper Island. He approaches problems using design thinking. He puts research at the heart of problem-solving and helps to build and manage highly functioning teams.

Ben brings with him a broad range of real-life experience. He has worked on the frontline of public service delivery, each experience has helped to develop his skills that help design better products and service.

He has recently worked delivering strategy and research at mN, magnetic North in Manchester.

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